ACCOUNTS    |     PRICING    |     SHIPPING    |     DELIVERY    |     RETURNS    |     WARRANTIES


Q: Where's the Login?
A: To access your online account, see previous orders, update your personal information, and see pending deliveries, etc. - Account Login

Q: How do I create my Account?
A: During the checkout process, you'll have the opportunity to create an account (optional) at To create your account beforehand - Account Registration

Q: Where's my Wishlist?
A: Anytime during your shopping experience, you may opt to add an item to your current cart or save it in your Wishlist.  View your Wishlist anytime here - My Wishlist


Q: How does the pricing work?
A: For your convenience, all prices are all-inclusive.  This is true for both customized and non-customized merchandise. 

Q: What is the price range?
A: Generally speaking, from approx. 40 USD to 100 USD.  For quantity discounts, when ordering for parties, you may contact us via "Request A Quote" if you'd like.  We've worked on parties as small as 4 people to many many times that, so the overall cost for parties is obviously much higher than for individual gift giving or personal home decorating. 



Q: How does the shipping work?
A: currently services domestic and Canadian orders only but will be expanding internationally pending sourcing.  Sometimes we offer Free shipping within the United States, with shipping available for a nominal additional fee to Canada.  Other times, shipping is by weight or per item.  

We don't offer expedited shipping so please plan accordingly and allow up to 14 days at most to receive you merchandise (this is particularly true during peak times or for customized merchandise).


Q: How long will it take for my package(s) to arrive?
A: It depends solely on the item or item(s) that you've selected. All customized merchandise takes 2-7 days for processing and creation. Allow up to 14 business days from the date of your actual order to receive your order. In most instances, parcel arrival will be less than 10 days but it's not possible for us to guarantee that, due to issues beyond our control and the shipping companies' control. From experience operating other business, expedited shipping isn't as reliable as we need it to be for you (hence, not offered), so please simply allow up to 14 days for delivery, particularly if your order contains customized merchandise. You may contact us for a less vague answer anytime you wish.

Most non-customized merchandise should be at your door within 10 days. For hand-crafted or made-to-order merchandise coming from the USA to the USA, please refer to the item description for expected delivery. Sometimes we handle production and those items will be shipped directly to you.



Q: Can I return or exchange merchandise?
A: does not offer shoes, clothes, or apparel, so merchandise is rarely if ever returned or exchanged.  Anything that is not customized may be returnable/exchangeable. Over the last few months, we've visited and selected production facilities across the country that are only high quality. This should nearly eliminate any quality issues as seen before 2022. 

Please be advised that customized merchandise is not returnable, exchangeable, or refundable under any circumstances except for shipment damage, a quality issue, or an error on our part. Please contact us with any issues or concerns so a mutually suitable solution, remedy, and return plan can be established and implemented.  Please submit photos to us for review.


Q: How do I initiate warranty service?
A: Within your packaging or your box - if applicable, you'll find detailed instructions on how the warranty service program works for your particular purchased merchandise. Please direct all questions, etc. to the warranty service company.

Please let us know that you're initiating warranty service so that we may follow-up to ensure everything was taken care of to your satisfaction. If for any reason you are not finding the structured process to be suitable as a solution, please reach out to us and we'll be glad to help you.


Monthly eNewsletter

Q: How can I receive your eNews and catalogs?
A: Simply sign up via our subscribe form and let us know! You can easily unsubscribe anytime as well. If you're already a customer or already had subscribed to our eNewsletter, then you're already in the queue.

To unsubscribe simply do so via our unsubscribe form and we'll mark your account accordingly. We are committed to ensuring quality digital service protocols.